Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Luke Goebel

Luke Goebel

July 9, 2026

5  out of  5
rating by Luke Goebel
"Preston is an absolute Rockstar, and was a pleasure to work with! While I decided to stay with my current insurance, I truly appreciate all of the time, effort, communication, and patience that Preston put in. I would definitely recommend working with him!"
Profile photo of Racheal Oberg

Racheal Oberg

July 2, 2026

5  out of  5
rating by Racheal Oberg
"Cory explained everything to me so simple and gave me options. I would highly recommend him as being your insurance agent. Very kind and knowledgeable of his policies."
Profile photo of debra kiyuna

debra kiyuna

July 1, 2026

5  out of  5
rating by debra kiyuna
"Preston was my insurance broker, and he went above and beyond to help me. Very nice and very respectful. He was very knowledgeable about everything he was able to answer all of my questions. I give a big shout out to Preston thank you Preston.
I know I can feel very comfortable with State Farm insurance. this is the kind of people and the insurance I would love to have for a very long time"
Profile photo of Sherry Harris

Sherry Harris

July 1, 2026

5  out of  5
rating by Sherry Harris
"The staff are wonderful people to work with and Kyle Harrison is very helpful and professional"
We responded:
"Thank you, Sherry; we are happy to hear that our staff has been wonderful to work with! Your positive feedback is greatly appreciated, and we're here to continue providing you with excellent service and support. Thank you for choosing us! -Cory"
Profile photo of Ryan

Ryan

July 1, 2026

5  out of  5
rating by Ryan
"I had a wonderful experience working with Johana Galvan at the Cory Pack State Farm office in Kyle. She was incredibly kind, patient, and knowledgeable from the moment we spoke. I had several questions about what it would cost to insure a vehicle I was considering purchasing, as well as the vehicle I’m currently driving, and she took the time to explain everything clearly and thoroughly.

Johana was never rushed and made sure I understood my coverage options and pricing. Her professionalism, attention to detail, and willingness to answer every question made the entire process easy and stress-free.

It’s not often you come across someone who is both highly knowledgeable and genuinely cares about helping people. If you’re looking for excellent customer service and an insurance agent who goes above and beyond, I highly recommend reaching out to Johana at the Cory Pack State Farm office in Kyle. Thank you again for such an outstanding experience!"
Profile photo of tammy tawil

tammy tawil

June 27, 2026

5  out of  5
rating by tammy tawil
"Cassady is amazing! Doing everything to assist with whatever you need! Cassady is the best part of State Farm!"
Profile photo of Hunter Leger

Hunter Leger

June 24, 2026

5  out of  5
rating by Hunter Leger
"Cassidy is a Rock Star! We had to go in and update our home, car, and life insurance, she was knowledgeable and caring. This is the office to use."
Profile photo of Kayden Sankey

Kayden Sankey

June 22, 2026

5  out of  5
rating by Kayden Sankey
"Preston was awesome to work with, helped me switch from a competitor!"
Profile photo of Michael Whaley

Michael Whaley

June 22, 2026

5  out of  5
rating by Michael Whaley
"Johana was very helpful in providing insurance estimates on homes I was interested in."
Profile photo of Almalood

Almalood

June 20, 2026

5  out of  5
rating by Almalood
"Was with State Farm then left only to return. Their service, attention to customer needs and prices have yet to be matched against 3 other big names I would rather not mention. Preston at Cory Pack office has gone over and beyond to get us the best coverages and rates to meet our needs. Cory Pack himself will get on call to assist where needed"
Profile photo of okd v

okd v

June 20, 2026

1  out of  5
rating by okd v
"When I was in an accident (no fault, years ago now) they didn't help at all. They made me deal with the other drivers insurance directly for everything related to the claim, even though I was hospitalized and sustained serious injuries. Now I hear they are did the same thing to someone else I know, which motivated me to write this review.

Terrible. Snake in the grass.

---
Edit: i am absolutely certain it was cory pack"
We responded:
"It seems that you were not a customer in my agency but I will still apologize for your claims experience with State Farm. I put a tremendous amount of effort into helping all of the customers in my agency with all of their insurance questions. I am sorry that you suffered serious injuries and were not assisted adequately during your process. It definitely isn't the way I have built the strong agency I run. Cory "
Profile photo of Maggie Hood

Maggie Hood

June 19, 2026

5  out of  5
rating by Maggie Hood
"I am very satisfied with the service, especially from Johana Galvan, who provided detailed information and a good price, answered all my questions, and was very kind and patient. I highly recommend them."
We responded:
"Maggie, thank you so much for your amazing review! We’re thrilled you were very satisfied with the service, especially the help from Johana Galvan. It means a lot that she provided detailed information, answered all your questions, and was kind and patient. We truly appreciate your recommendation! Cory"
Profile photo of Ricardo Valera

Ricardo Valera

June 19, 2026

5  out of  5
rating by Ricardo Valera
"Excellent service—very good customer care, good communication, and a very friendly approach. Joana Galvan is an excellent agent. It was a great experience; I recommend it 100%, and the prices are good."
We responded:
"Ricardo, thank you for taking the time to leave such a positive review. We’re delighted to hear about the great customer care, communication, and friendliness—and that Joana was able to help. We appreciate your trust and your 100% recommendation! Cory "
Profile photo of K Noel

K Noel

June 19, 2026

1  out of  5
rating by K Noel
"I've been with them for over a year, maybe longer, and I can never get a straight answer. Every time I call, they have to contact their billing department or someone else before they can help.

Cassidy is consistently rude on the phone, which is one of the main reasons I'm switching providers. Everyone else I've dealt with there has been pleasant, but the overall experience has been frustrating.

I would recommend getting quotes elsewhere from a company that can answer your questions directly and provide better customer service. I won't be using them again in the future."
We responded:
"Nancy, I sincerely apologize for the experience you had with my office. Over the past 17+ years I have strived to focus on providing excellent customer service to all of our customers. It is unfortunate that the billing issue caused so much frustration, and we could not provide you with a more helpful explanation. I appreciate your feedback and I will utilize the information to continue to improve my office processes. Again, I apologize for failing to meet your expectations. Cory"
Profile photo of Parker Isely

Parker Isely

June 18, 2026

5  out of  5
rating by Parker Isely
"Jack was a huge help very short and simple. Also very polite kind and friendly."
We responded:
"Thank you, Parker! I’m happy Jack could be a huge help. I appreciate your feedback. Cory"
Profile photo of Peggy House

Peggy House

June 11, 2026

5  out of  5
rating by Peggy House
"Kyle was very kind and a pleasure to talk to. He was able to save me alot of money on my insurance. Thank you Kyle. He knew all about what I needed because insurance is not my thing. He was able to help me by explaining it to me and not giving me thing I don't need. I recommend Kyle if you need a good agent for insurance."
We responded:
"Peggy, thank you so much for the wonderful review! I’m really glad Kyle could help you feel confident about your insurance and save you money. It means a lot that you felt supported and didn’t feel pressured into anything you didn’t need. Please feel free to reach out anytime—I’m always here to help! Cory"
Profile photo of Sangita Gajurel

Sangita Gajurel

June 10, 2026

5  out of  5
rating by Sangita Gajurel
"Allie and johana and Casandra all of them are so helpful.. They take their time to explain everything."
We responded:
"Thank you for your kind words, Sangita! We’re glad to hear that Allie has been so helpful and welcoming. She takes the time to explain things clearly and make sure things are understood. We appreciate you sharing your experience and look forward to assisting you whenever needed! – Cory"
Profile photo of naomi miranda

naomi miranda

June 8, 2026

5  out of  5
rating by naomi miranda
"Hello Folks, I have had insurance with State Farm for two years and my favorite rep is Cassidy Hanson! She is knowledgeable and will offer the best route for your budget. I am a single mom and have received the best care from this group. Cassidy always has a kind word and makes me feel like I am part of the family. I continue to do business with State Farm for the prices and the great care that’s put in to every call, concern, or inquiry I may have. Please choose State Farm you wont regret it. You will find Cassidy’s information in the picture I shared."
We responded:
"I'm thrilled to hear about your positive experience with Jackie. Our team is committed to providing comprehensive and clear information while being kind and patient. I am glad to hear you were able to explore all possible avenues for benefits and a good plan for you. Thank you for choosing to work with us, and we're excited to continue serving you! -Cory"
Profile photo of Rachel Mota

Rachel Mota

June 6, 2026

5  out of  5
rating by Rachel Mota
"Ive been shopping for lower insurance that had different scenerios. Kyle assisted me with my questions and my concerns. He provided options, quotes and answers to my questions. I am greatly appreciative of his patience and help. Shopping for insurance can be stressful but felt at ease speaking with Kyle. Thank you for making the experience easy!"
Profile photo of Marcelo Rodriguez

Marcelo Rodriguez

June 5, 2026

5  out of  5
rating by Marcelo Rodriguez
"Kyle has been extremely helpful and on top of that after years. I finally am paying a decent prize for my car insurance."
Profile photo of Edlyn Laco

Edlyn Laco

June 4, 2026

5  out of  5
rating by Edlyn Laco
"I had a great experience working with Kyle at Cory Pack State Farm. Throughout the entire process, Kyle was incredibly patient, knowledgeable, and professional. I asked a lot of questions, and he never seemed frustrated or rushed. Instead, he took the time to thoroughly explain everything, making sure I understood my options and felt comfortable with my decisions.

What stood out most was his transparency and willingness to help. He was honest, detailed, and made the insurance process much easier to navigate. It’s rare to find someone who is both highly knowledgeable and genuinely focused on providing excellent customer service.

I highly recommend Kyle and the Cory Pack State Farm team to anyone looking for insurance assistance. Thank you for making the experience such a positive one!"
Profile photo of Ilya Golub

Ilya Golub

June 1, 2026

5  out of  5
rating by Ilya Golub
"I was helped by Devin at Cory Pack State Farm Insurance this afternoon. She understood exactly what I needed and the urgency involved, so she went ahead and took care of my situation in a fast and courteous manner. Great costumer service."
Profile photo of Faded

Faded

May 28, 2026

5  out of  5
rating by Faded
"Preston was 10/10 and took his time explaining & showing outstanding patience for any and all concerns I had. He's straight forward and overall a great guy to talk too! State farm's competitiveness is on a whole other level and highly appreciated!"
Profile photo of Joshua Dao

Joshua Dao

May 28, 2026

5  out of  5
rating by Joshua Dao
"I had a great, seamless experience working with Kyle Harrison while setting up home insurance for my first home. I never felt pressured or pushed in any direction. I would highly recommend him to anyone looking for insurance and wanting a straightforward, hassle‑free process."
Profile photo of Stacey Romo

Stacey Romo

May 13, 2026

5  out of  5
rating by Stacey Romo
"Cory and Kyle are both hands down the best in the business. They are so helpful anytime I’ve needed them. Can’t recommend enough!!"