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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renee Early

April 16, 2025

5  out of  5
rating by Renee Early
"Years ago when I saw Cory Pack’s face on the side of his suburban, I knew I had to call and switch my insurance to State Farm. I must say Kyle has been the best to work with and is very knowledgeable in what he does. I highly recommend Cory Pack State Farm!!"
We responded:
"Thank you so much for the kind words, Renee! I'm so glad the suburban made such a memorable first impression—and we're thrilled that Kyle has continued that positive experience with top-notch service. We'll be sure to pass along your shoutout to him! We truly appreciate your recommendation and are so glad to have you with us! - Cory"
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Gayle Brehmer

April 16, 2025

5  out of  5
rating by Gayle Brehmer
"I already had State Farm insurance and was looking for insurance in Texas after moving to the Austin area from Florida. I went online looking for insurance for my car and did talk to other agents and decided to check with State Farm. I called Cory Pack Insurance Agency and spoke with Kyle Harrison. He was very knowledgeable and answered all of my questions and gave a reasonable price so I decided to transfer my policy to his office. Next year I will transfer my homeowners insurance to Cory Pack Agency when it comes up for renewal. Kyle was so friendly and easy to talk with. I do recommend Cory Pack Insurance Agency."
We responded:
"Gayle, thank you so much for the kind words! We're thrilled to hear that Kyle made your transition to Texas smooth and welcoming. He's a true asset to our team, and we're glad he could provide the information and support you need. We're excited to continue helping with your insurance needs and look forward to assisting you with your homeowner's plan next year. Welcome to Austin! - Cory"
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Joey Yanez

April 14, 2025

5  out of  5
rating by Joey Yanez
"Thank you, Kyle Harrison, you really did make shopping for home and auto insurance quick and easy. Not only were you helpful you also saved me and my family money. Will recommend to others."
We responded:
"Thank you for the kind words, Joey! We're so glad Kyle was able to assist you and your family with your home and auto insurance needs. It's amazing to hear that the process was smooth and that you felt supported along the way. We appreciate your recommendation and look forward to being here whenever you need us. - Cory"
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Sebastian M

April 3, 2025

5  out of  5
rating by Sebastian M
"I’m a 20 year old college dropout paying 250$ for insurance. The agent was extremely helpful and kind and worked with me to make a great deal for both sides."
We responded:
"Thank you for taking the time to share your experience, Sebastian! We're delighted to hear that our team was helpful and made the process smooth for you. It's important to us that you're treated with care and respect. We appreciate the opportunity to work with you and are here if you need anything down the road. - Cory"
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Alberto H Amatong

March 27, 2025

5  out of  5
rating by Alberto H Amatong
"Setting up my new auto coverage was easy and painless. The online online portal is intuitive, and then Kyle H. let me know everything there was to know about my new policy with a quick phone call. Kyle was prompt and very helpful, and the entire process went by very quickly. Customer service is very important to me and I felt taken care of and confident in my decisions thanks to them."
We responded:
"Thank you for your thoughtful review, Alberto! We're so glad to hear that setting up your auto coverage was a smooth experience, and that Kyle provided helpful guidance along the way. Making sure you feel informed and supported is essential to us, and we appreciate you sharing your feedback. If you ever need anything, don't hesitate to reach out. Thanks again for choosing us! - Cory"
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John Hatch

March 25, 2025

5  out of  5
rating by John Hatch
"Just finished signing up with State Farm Home n Auto insurance with Cory Pack. I had compared 3 different insurance companies and decided on State Farm. Cory made it so easy to file all the paperwork in one call and immediatedly recieved my auto insurance cards and notification was done to my morgage company.Thank you Cory for all your help-Rosa"
We responded:
"Rosa, thank you for your five-star review! I’m so glad I could help you get both your home and auto insurance set up quickly. We appreciate you choosing State Farm—our team is here if you need anything else! – Cory "
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Tracey Singleton

March 25, 2025

5  out of  5
rating by Tracey Singleton
"Kyle was so helpful and answered all my questions. He is very knowledgeable about State Farm products and has exceeded my expectations. Great job! Thanks so much 😃 I will recommend him for sure."
We responded:
"Thank you for your kind words, Tracey! I'm glad Kyle provided the support and knowledge you were looking for. He takes pride in helping customers choose the proper options and answering their questions. Your recommendation means a lot, and we truly appreciate you taking the time to share your experience. Let us know if there's anything else we could do for you! Thanks again for your feedback! – Cory"
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Jubril Soyemi

March 21, 2025

5  out of  5
rating by Jubril Soyemi
"They help me out so much to find the best rate possible."
We responded:
"Thank you, Jubril! I’m glad we were able to help you choose an option that worked well for you. I appreciate you sharing your experience—don’t hesitate to reach out if you need anything! —Cory"
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Marcus Trisler

March 17, 2025

5  out of  5
rating by Marcus Trisler
"After going without a vehicle for a while, we needed to find insurance again. I had experience with State Farm when I was younger under my parents’ plan, but it always felt overpriced and under valued. Years ago, after an accident where I wasn’t at fault, I didn’t feel like my agent was particularly helpful, which left me handling most of the process on my own. Fast forward to 2025—we were purchasing a vehicle again and needed a quote. I decided to give State Farm another shot. Their website provided an initial quote but wouldn’t let me finalize it online, which made me skeptical. I assumed it was a bait-and-switch tactic and that the final price would be much higher once I called. However, after speaking with Camille, my experience completely changed. She went above and beyond to put together the quote, even troubleshooting technical issues on her end. She walked me through the details line by line and even provided a visual aid to help me better understand the coverage. After purchasing the car, I needed to update my lender and make some policy changes. Camille was just as helpful over email, quickly providing estimates and additional details. Insurance rates vary based on many factors, and everyone’s experience will differ, but State Farm was in my top three for affordability and easily number one for customer service. My experience this time around was good enough to make me reconsider my past impressions. If you’re shopping for insurance, I’d definitely recommend giving them a chance."
We responded:
"Thank you so much for sharing your excellent review, Marcus! We’re thrilled to hear that Camille was able to turn your experience around and provide you with the exceptional service you deserved. It’s wonderful to know that her dedication to walking you through the details and troubleshooting issues made a positive impact. We understand how important it is to feel supported, especially when dealing with insurance, and we’re glad that your experience this time has helped change your perspective. We truly appreciate your recommendation and are here whenever you need assistance in the future. Thanks again for giving us the opportunity to serve you! - Cory"
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Rameez Lalani

March 14, 2025

5  out of  5
rating by Rameez Lalani
"Camille Brady has to be one of the best insurance agents I've worked with. Usually this stuff can be very confusing and complicated. Especially when you factor in, mortgage, renters, auto, life, etc.. Camille is very sweet and has a way of explaining things where anyone could understand it much easier than I have dealt with other insurance agents before. I also, get confursed, and sometimes may ask the same question twice or need to be re explained how a process works. Camille was so sweet and made sure not only I understood the plans and what they entail, but she just genuinely seems to want to figure out what's best for you. She is an absolute breath of fresh air. I called her so many times, actually over a long period. I appreciate her patience. She never minded re explaining or re answering questions. I have literally had other agents sigh at me in rude ways for saying something like sorry can you please explain that again? I've also worked with insurance agents in the past that are extremely push and seem like they just want to close the deal as fast as they can. You won't get that with Camille. I genuinely recommend anyone needing any type of insurance to get in touch with her and her team. Thank you Camille!"
We responded:
"Thank you so much for your thoughtful and detailed review, Rameez! We’re thrilled to hear that Camille made your experience simple to understand and stress-free. It’s wonderful that she took the time to explain things thoroughly and with patience, making sure you were comfortable with each step of the process. We appreciate your recommendation and are so glad Camille could provide such a positive experience. If you ever have questions or need assistance in the future, we’re here to help. Thanks again for your kind words! - Cory"
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J E

March 14, 2025

5  out of  5
rating by J E
"Thank you Kyle, for your help and hard work!! I sure do appreciate you :) Kyle took the time to find me the best deal and saved me $70 a month!!! If you are looking for new insurance coverage, would definitely recommend reaching out to him, dude deserves a raise for helping take care of the community!"
We responded:
"Thank you so much for your amazing review! We're so glad Kyle could help you find the best deal and save you money each month. Your appreciation means a lot to us, and we agree—Kyle truly goes above and beyond for our community. Thank you for recommending him, and if you ever need further assistance, don't hesitate to reach out! - Cory"
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pup o quq

March 11, 2025

5  out of  5
rating by pup o quq
"Allison helped so much with getting quotes and setting things up. So efficient and zero pressure or sneaky techniques to buy a policy. Definitely very knowledgeable."
We responded:
"Thank you for sharing your experience! It’s amazing to hear that Allison was so helpful in providing quotes and getting things set up for you. Her efficiency and honest approach make a difference, and we appreciate you recognizing her knowledge. If you ever need anything, don’t hesitate to reach out. We appreciate your support! – Cory"
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Ben Bolek

March 11, 2025

5  out of  5
rating by Ben Bolek
"Camille, was able to help me switch from Liberty Mutual to State Farm by providing a competitive quote, and excellent customer service. I also recently acquired another vehicle and was able to add that vehicle to my current policy with ease. Thank you Camille."
We responded:
"Thank you for your feedback, Ben! It’s amazing to hear that Camille assisted you with your transition and provided the support you needed. We appreciate you choosing us and are glad she made the process smooth for you. If you ever need anything, don’t hesitate to reach out. Thank you again! – Cory"
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Gabriel Vega

March 4, 2025

5  out of  5
rating by Gabriel Vega
"Recently Progressive had screwed me over. Camille at Cory Pack took care of me and was able to save me nearly $100 monthly! Amazing customer service, would definitely recommend them."
We responded:
"Thank you for sharing your experience, Gabriel! We’re glad Camille was able to assist you and help you choose a solution that worked for you. Your recommendation means a lot, and we appreciate the opportunity to assist with your insurance needs. If you ever need anything, don’t hesitate to reach out! – Cory"
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Sangita Gajurel

March 3, 2025

5  out of  5
rating by Sangita Gajurel
"Allie is the best .she is so helpful and nice..she explains and helps me so nicely"
We responded:
"Thank you for your kind words, Sangita! We’re glad to hear that Allie has been so helpful and welcoming. She takes the time to explain things clearly and make sure things are understood. We appreciate you sharing your experience and look forward to assisting you whenever needed! – Cory"
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Arturo Rangel

February 27, 2025

5  out of  5
rating by Arturo Rangel
"Camille Brady was excellent and handled all my questions with ease and made the process quick and simple."
We responded:
"Thank you for your kind words, Arturo! We’re glad to hear that Camille provided such helpful assistance and made things smooth for you. Your feedback means a lot, and we appreciate you taking the time to share your experience. If you ever need anything, don’t hesitate to reach out! - Cory"
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Loren Cripps

February 26, 2025

5  out of  5
rating by Loren Cripps
"Cory has an amazing staff at this State Farm. Allie was so helpful and nice. Looking forward to doing business with them!"
We responded:
"Thank you for your kind words, Loren! The team and I take pride in providing helpful and welcoming service, and we're glad to hear that Allie made a positive impression. We appreciate your support and look forward to assisting you in the future! - Cory"
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Heather Van Eck

February 26, 2025

5  out of  5
rating by Heather Van Eck
"Kyle has been a phenomenal rep! We’ve had a flawless experience with our auto and home policy and recently acquired our business Fen and Hallow. Kyle walked me through the complicated process of business insurance with ease. Making sure I understood each coverage section and fulfilling everything in a timely manner."
We responded:
"Thank you for your thoughtful review, Heather! We're glad to hear that Kyle provided such thorough support for your auto, home, and business coverage. Navigating business insurance may be complex, and it’s amazing to know he took the time to explain things clearly and efficiently. We appreciate your support and look forward to being here for you whenever you need us. - Cory"
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Abhishek Tandon

February 22, 2025

5  out of  5
rating by Abhishek Tandon
"Allison was incredibly polite, professional, and insightful. She made the process of getting my home insurance with State Farm painless and smooth. She explained everything clearly and answered all my questions patiently. I highly recommend Allison and the Cory Pack State Farm Agency!"
We responded:
"Thank you so much for your kind review, Abhishek! We're thrilled to hear that Allison made the process smooth and took the time to explain everything clearly. It’s wonderful to know she was polite, insightful, and attentive to your questions. We appreciate your recommendation and are grateful for the opportunity to assist with your home insurance. If you need anything else, don’t hesitate to reach out! - Cory"
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Ann Coster

February 21, 2025

5  out of  5
rating by Ann Coster
"Cory and his staff are professional and efficient. Their response to any issues I have is prompt. I appreciate having a real person help me with my insurance needs."
We responded:
"Thank you so much for your kind review, Ann! I’m happy that the team and I have been efficient in assisting with your needs. We truly appreciate your recognition of their prompt responses and the personal touch we strive to provide. If you ever need anything else, don’t hesitate to reach out. Thanks again for your support! - Cory"
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Joseph Bodin

February 21, 2025

5  out of  5
rating by Joseph Bodin
"Camille was extremely helpful during a stressful time, and helped me navigate the muddy waters of switching insurance companies. My experience so far has been A+"
We responded:
"Thank you for your kind words, Joseph! We're so glad Camille was able to support you during a stressful time and help make the process of switching insurance smoother. It’s amazing to hear that your experience has been positive so far. We're here whenever you need us—thanks again for your feedback! - Cory"
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Jarnlopin

February 20, 2025

5  out of  5
rating by Jarnlopin
"Kyle made the process very quick and easy. Will be recommending to friends!"
We responded:
"Thank you for your feedback! We’re glad to hear that Kyle made the process smooth and efficient for you. Your recommendation means a lot, and we appreciate your support. If you ever need anything, don’t hesitate to reach out! - Cory"
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Ted Askevich

February 18, 2025

5  out of  5
rating by Ted Askevich
"She explained my policy that had what did not. Very nice to talk to. My other agent did not call to go over my policy in San Antonio."
We responded:
"Thank you so much for your kind review, Ted! We’re so glad to hear that you had a positive experience and that your plan was explained clearly. It’s our goal to make sure you understand your coverage, and we're happy to know we were able to do that for you. If you ever need anything else, don't hesitate to reach out. Thanks again! - Cory"
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Ryan Machiela

February 14, 2025

5  out of  5
rating by Ryan Machiela
"Allie was very patient and professional. She didn’t try to push a start date of coverage, allowing me time to review and make a decision. Very helpful on switching my home and auto as well. Would highly recommend."
We responded:
"Thank you for your kind words, Ryan! We're glad to hear that Allie provided you with a helpful experience, giving you the time and information needed to make your decision. It's amazing to know she made the process of switching your home and auto coverage smooth. We appreciate your recommendation and look forward to being here whenever you need us! - Cory "
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Trang Phan

February 13, 2025

5  out of  5
rating by Trang Phan
"Great experience with state farm when I needed to switch over to a different car insurance plan. The price was reasonable (I was quoted a lot more from other car insurance companies) and Allie was extremely helpful in helping me set everything up. She was very patient and kind when working with me even though I don’t have a ton of experience buying car insurance."
We responded:
"Thank you for sharing your experience, Trang! We’re glad to hear that Allie provided such helpful support while guiding you through the process. Switching insurance may feel overwhelming, and it’s wonderful to know she took the time to make things clear and straightforward. We appreciate you choosing us and look forward to assisting you in the future! Thanks again for your feedback! - Cory"